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What is the estimated delivery time for my order?
Delivery times vary depending on the product and your location. On average, orders are processed and shipped within 2-7 business days, with additional time for shipping based on your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your order through the carrier's website.
Can I cancel or change my order after it’s been placed?
We process orders quickly, so changes or cancellations are only possible within the first 24 hours. Please contact us immediately if you need to modify or cancel your order.
What should I do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact our support team with your order number and photos of the product. We will arrange a replacement or refund.
Do you offer international shipping?
Yes, we ship internationally! Shipping costs and delivery times may vary depending on the destination.
How do I return or exchange an item?
Due to the custom nature of our products, we only accept returns for defective items. If there’s an issue with your order, please reach out to our support team for assistance.
Can I personalize or customize an item?
This feature is on our roadmap, and we aim to implement it as soon as possible. Subscribe to our newsletter to stay updated on upcoming products and changes.
Why was my order split into multiple shipments?
To ensure faster delivery, items may ship separately depending on the availability of stock or the location of our print partners. You will receive separate tracking numbers for each shipment.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment methods at checkout.
